Contact Support
If you need help, start with the fastest path:
- check Troubleshooting
- check FAQ
- then contact support with the details
What to include
The best support requests include:
- what you were trying to do
- what happened instead
- the exact error message
- the relevant command, screenshot, or build link
For upload problems, include your CLI version, the final upload summary, and the rejected screenshot name. The image dimensions, file size, and capture tool or encoder also help us reproduce it.
Support channels
Use the support contact options available in Vizzly, including the documented support email and in-app support surfaces when available.